Privacy Policy

Our privacy commitment: Casino Software & Services has never sold your information to someone else for advertising, or made money by showing you other people's ads, and we never will. This has been our approach for over 25 years, and we remain committed to it. This policy tells you what information we do collect from you, what we do with it, who can access it, and what you can do about it.

Type of information collected

We receive, collect and store any information you enter on our website or provide us in any other way, including login, e-mail address, password, etc... . In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet, browser type, computer and connection information. We use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

Method of collecting information

Our website uses cookies.  The details can be found here.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address.

Emails we send to you may contain tracking information and links, which allow us to determine if the email has been received, opened or a link clicked.

BJSurvey v12 and later collects and transmits usage information to our CRM system.

Purpose of collecting such information

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Storage, usage, sharing and disclosure of personal information

Our company's website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Our company's Customer Relationship Management (CRM) system is hosted by Zoho.com.  Zoho.com provides us with the online platform that allows us to store and manage your information. Your data is stored through Zoho.com’s data storage and databases. They store your data on secure servers behind a firewall.  Please refer to their privacy policy.

Aside as listed above, your personal information will only be used internally and never be shared with others.

Means of communication

We may contact you to provide technical support for BJSurvey, notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company or products, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, and postal mail.

Withdraw your consent

If you don’t want us to process your data anymore, please contact us at privacy@casinosoftware.com or send us mail to: 2590 Windmill Ln., PMB 309, Henderson, NV 89074, USA.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at privacy@casinosoftware.com or send us mail to: 2590 Windmill Ln., PMB 309, Henderson, NV 89074, USA.

© 2019 by Casino Software & Services, LLC.